We are not Tudum
We are often contacted by people to cancel their subscription, but we have been confused with another company. We are Tadum with an "A" in the name.
Please check your email receipt to confirm the spelling of the company. Chances are, you have signed up for a subscription with https://www.tudum.co, and not with us. We know all of our customers :)
Please make sure you are on the right website:
Tadum is software for meeting agendas.
If you signed up for a subscription for a different service (e.g. for video streaming, music streaming, or software download), you do not have an account with us.
We do not use account numbers (e.g. u27464937e).
We do not use account numbers. If your email receipt mentions an account number, it isn't us. If your user is anything other than an email address, you do not have a subscription with us.
We do not require no credit card required up-front.
If you had to provide a credit card up-front, for any reason at all, then you do not have a subscription with us. When we charge our customers, they receive the note CODEANDEFFECT TADUM. If you do not have that as the description, you do not have a subscription with us.
We accept subscriptions on our website at https://tadum.app and nowhere else.
If you do not recognize this website, then you do not have a subscription with us.